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Call Centre Training – Sales and Customer Service Training for Call Centre Agents – e-Book
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Caring for Your Customers’ Needs
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Communication Strategies – e-Book
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Consumer Rights
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CRM – An Introduction to Customer Relationship Management – e-Book
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Customer Care
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Customer Retention
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Customer Service – e-Learning CPD
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Customer Service Training – Critical Elements of Customer Service – e-Book
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Customer Service Training – Managing Customer Service – e-Book
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Data Protection – GDPR – e-Learning CPD
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Dealing with Customer Complaints
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Electronic Customer Service
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Face to Face Customer Service
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Handling Difficult People and Situations
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Introduction to Neuro Linguistic Programming – e-Book
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