Description
The Customer Service training bundle is ideal within a business and retail environment.
This package comes complete with 6 courses all of which are CPD Accredited and Certificated following the Qualifications and Credit Framework (QCF).
Courses include:
- Communication
- Complaints Handling
- Conflict Resolution
- Customer Service
- Giving & Receiving Feedback
- Managing Conflict
The certificate is immediately available upon completion online.
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